I’m not off to a great start with Verizon FiOS TV. Installer pulled a no show at my home this morning. No call, no warning, nothing. I phoned in and spoke to the same lady who took my order. Her explanation? Their systems ‘changed’ and my order was ‘lost’.
Unbelievable. I’m waiting for a call back to find out when I can spend another morning waiting for an installer to show.
Update: – Verizon executes about as good of a recovery as one could expect. They rescheduled me for a Saturday, tomorrow, and credited me $100. Plus, they didn’t try and hide the fact they screwed up.